After being with the same insurance company since I was originally licensed, I decided to shop around because my rates kept increasing. State farm and Drew's staff are very pleasant to work with and were able to save me over 80 dollars a month on my car and renter's insurance policies.
Drew and his staff are awesome. We had a small chimney fire and he reported the claim for us before we even had a chance to call. The adjuster was on site in less than 24 hours and we had our first check in our hand in less than 48 hours.
Not a miserable email from this guy, not from State Farm to alert me about that, not a text message to let me know, not even a phone call from this agent to tell me there was a problem (actually, I have never talked to him, not even after the disaster to set a friendly conversation that could had kept me from writing this review). Never again, State Farm.
Just wanted to give a shout out to one of the best Insurance agents ever, Drew McFadden. I got into a car accident last weekend with my new car. The other driver hit me and was trying to place the blame on me. Drew didn't waste any time putting in a claim the night of the accident against the other driver. He tried to calm and reassure me that he and State Farm would take care of everything. Drew went above and beyond throughout this claims process from beginning to end for me. He worked hard even outside of office hours to make sure that the other driver did not escape accountability for the damages he caused. Even before this accident, Drew has always tried to find ways for our family to save and receive the best coverage possible for our policies. If you are looking for a top notch insurance agent that will have your back and work for you to receive the best possible insurance coverage, call Drew McFadden at State Farm Insurance in Potsdam.
Worst insurance experience ever. This agent is a passive part of a business with a nonexistent culture of customer service. Recently my monthly auto-payment did not go through. I didn't notice, but State Farm immediately canceled my car insurance and reported it to the DMV. Result: I had to pay almost $700 dollars´ fine to the DMV, and almost a civil suspension of my driver's license, plus -at this moment- two years of probation. This for not to mention the most dangerous thing: for over one month I was driving in my car, with my children and family, without insurance, and I did not even know about.
Drew Mcfadden Iv State Farm Insurance Agent is a US Insurance Agency based in Potsdam, New York. Drew Mcfadden Iv State Farm Insurance Agent is located at 75 Market St #102, Potsdam, NY 13676, USA.
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